BUILDING GREAT ORGANISATIONS
OUR LANGUAGE IS BUSINESS INTELLIGENCE.
Founder & Managing Partner
Head of Financial Services
Michael is a strategy and operational excellence professional with over 20 years’ experience in Global Banks Capital & Financial Markets divisions as a senior operational leader in key business-driver roles across UK, Europe, APAC and MENA.
In addition to his line roles, Michael has delivered complex industry change programmes such as LIBOR Transition, CSDR, GDPR, China Connect, MIFID, CASS, SOX, Saudi Capital Markets opening and TARGET2.
Michael supports clients big and small navigate this new transformative information age by embracing change, building successful organisations, underpinned by a strong positive and identifiable culture utilising ExO and agile strategies and methodologies.
Head of Telecoms
Liban specialises in modelling the customer experience system to deliver the brand promise consistently across key customer touch points whilst producing high employee engagement scores.
Throughout his career, Liban has been recognised and sought after for his ability to create streamlined customer experiences by building and managing high performing teams through the appropriate use of the right fit processes and technology.
He is a certified PMP practitioner and trainer and in this capacity has successfully delivered multi-billion dollar, multi-year public infrastructure projects in North America.